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Terms Of Sale

  • All sales are C.O.D. cash or certified check for new accounts on initial orders.
  • Personal and Company checks are guaranteed through UTA Check Service.
  • We also accept Visa, MasterCard, American Express and Discover for your convenience.
  • A 50% deposit is required on all PVC and custom wood orders.
  • There is a standard fee of $50.00 for returned checks.
  • Delivery is available. Call for a quote for delivery to your area.

Quotations

Valid quotations must be obtained in writing and all quotations are good for ten (10) days unless otherwise specified. Quotations will be given based upon the customer supplied breakdown of material. Wayside Fence Co. is happy to assist with quotations, but cannot be held responsible for acceptance or compliance with plans and specifications. Wayside Fence Co. Company does not assume any responsibility for the breakdown/list of materials.

Cancellation Policy

Order cancellations will only be accepted by fax at 631-968-6928631-968-6928 or emailed to sales@waysidefence.com – and must be received prior to manufacturing. Once your order has gone into production, it can no longer be canceled and it is yours.

Shortage & Damage Claims

It is the customer’s responsibility to inspect all materials for shortage, damage and non-conformity immediately upon receipt. If there is an error in shipment, do not let our truck leave your yard. Call us at 631-968-6928631-968-6928 and we will try to resolve the issue immediately. If it is an error on our part, it will be corrected or replaced as soon as possible. All claims must be submitted in writing within 3 days of receipt of materials. For common carrier deliveries, please be sure to note any discrepancies on the carrier’s bill of lading and notify us immediately.

Deliveries

Customers who require delivery service MUST have sufficient personnel at delivery destination to unload their materials. Our drivers are there to assist with the unloading.

Pricing

Listed pricing is subject to change without notification. Wayside Fence Co. is not responsible for typographical errors in this catalog. All prices are FOB Bay Shore, NY, 11706 or FOB Newington, CT, 06111.

Custom Wood Orders

Custom wood orders are made from untreated lumber. There exists no warranty on untreated or treated wood. Wood is a natural product that may crack, split, warp, twist, rot, stain, etc. All custom orders placed with Wayside Fence Co. require a 50% non-refundable deposit or complete pre-payment. Custom orders are non-cancelable and non-refundable. Customers are encouraged to fax all orders to Wayside Fence Co. for accurate processing.

Order cancellations will only be accepted by fax at 631-968-6928631-968-6928 or emailed to sales@waysidefence.com – and must be received prior to manufacturing. Once your order has gone into production, it can no longer be canceled and it is yours.

Custom PVC/Vinyl & Cellular PVC Orders

All custom orders placed with Wayside Fence Co. require a 50% non-refundable deposit or complete pre- payment. Custom orders are non-cancelable and non-refundable. Customers are encouraged to fax all orders to Wayside Fence Co. for accurate processing. When ordering almond or gray color PVC, please note that Wayside Fence is not responsible for shade variations.

Order cancellations will only be accepted by fax at 631-968-6928631-968-6928 or emailed to sales@waysidefence.com – and must be received prior to manufacturing. Once your order has gone into production, it can no longer be canceled and it is yours.

Returns

Prior authorization is required on all returns. All returned material must be accompanied by the original invoice on which the material was purchased. Material being returned is to be properly packaged and in the same condition as originally received. Wayside Fence Co. reserves the right to assess a restocking fee of 15% on all materials returned.

We do not accept returns on any PVC, Chain Link Vinyl Systems, Ornamental Aluminum, Ornamental Iron, Slats or Custom Wood Products.

We are not responsible for orders that are not picked up or delivered after 30 days. All orders left after 30 days will be deemed void and any deposit will be forfeited.